Human Resources


GIC Health Insurance Open Enrollment:

Annual Open Enrollment for GIC Health Insurance runs from APRIL 3rd, 2019 to MAY 1st, 2019. Enrollments/Changes made during this period are effective on July 1st 2019.

Monthly rates for GIC plans can be found here: GIC Rates 2019-2020 (PDF)

The GIC Decision Guide can be found here: GIC Decision Guide 2019-2020 (PDF)

Should you choose to enroll or make a change, please complete the applicable form below, attach all required documentation, and submit it to the Human Resources Department on or before May 1st, 2019.

Retiree GIC Enrollment/Change Form (PDF)

Employee GIC Enrollment/Change Form (PDF)

Altus Dental Insurance Open Enrollment:

Open Enrollment for Altus Dental Insurance runs April 1st, 2019 to May 1st, 2019. Enrollments/Changes made during this period go into effect on July 1st, 2019. Altus Dental Insurance is available to benefited City employees. Please refer to the benefit highlight sheet and enrollment form below.

Altus Dental Benefit Highlights

Altus Dental Enrollment Form (PDF)

Please contact Human Resources with any questions at 413-587-1258.

Picture of Human Resources Staff


The Human Resources Department is charged with providing personnel and labor relations services to the mayor, city council, all city departments, the school department, Smith Vocational High School, city and school retirees, and in certain instances, Forbes and Lilly Libraries.


  • Recruitment
  • Hiring
  • Salary administration
  • Benefit administration
  • Employee training
  • Collective bargaining
  • Workers' compensation and I.O.D. claims management
  • Media relations
  • Unemployment administration
  • DOT / CDL testing administration

Employee Assistance Program (EAP)

The City has an EAP through MIIA and AllOne Health Resources, available to City Employees. Please call 1-800-451-1834 for more information.

Employee Assistance Program Flyer (PDF)