Health Insurance & Assistance Programs

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Cooley Dickinson Hospital Case Management office

SHINE Counselor Appointments
30 Locust St
Northampton, MA 01060
413-582-2248

Highland Valley Elder Services

SHINE Counselor Appointments
320 Riverside Dr, Suite B
413-586-2000
800-322-055
highlandvalley.org
Medicare
800-MEDICARE
800-633-4227
877-486-2048 — TTY
Call for questions or help with signing up for Medicare plans anytime and during Medicare open enrollment.

Life Path

101 Munson St, Suite 201
Greenfield, MA 01301
413-773-5555
978-544-2259
The SHINE Program provides free health insurance information, counseling, and assistance to people who are eligible for Medicare and their caregivers. Please call for a counseling location nearest to you.

Massachusetts College of Pharmacy and Health Sciences (MCPHS Pharmacy Outreach Program)

866- 633-1617
Our helpline is available
Monday to Friday, 8:30 am to 5 pm
The MCHS University Pharmacy Outreach Program is a community service program offered by the University. Staffed by case managers, licensed pharmacists, and students, our goal is to help you adhere to your medication regimens. You will receive a comprehensive review of your medications and prescription drug coverage. We provide information that includes assistance with accessing affordable prescription drug programs through the Medicare Drug benefit, as well as medication assistance options for other uninsured or underinsured residents of Massachusetts.

Massachusetts HIV Drug Assistance Program

800-228-2714
No cost. You must be HIV Positive to be eligible for this program - Massachusetts residency required - must be recertified every six months - US citizenship not required - no age restrictions - must be HIV + - referral by a physician

MassHealth

800-841-2900
800-497-4648 — TTY
Find help applying for or enrolling in MassHealth or the Health Safety Net for seniors and people who need long-term-care We have trained staff available to help you by phone or in person—for seniors aged 65 or older in the community or people who need long-term-care services.
Services are available Monday-Friday, 8 a.m. to 5 p.m. Interpreter services are available.

Medicare Extra Help

800-772-1213
800-325-0778 — TTY
SSA.gov/extrahelp
Extra Help is a program that covers Medicare drug coverage (Part D) costs for people who have limited income and resources. SHINE (Serving the Health Insurance Needs of Everyone) Free, one-on-one health insurance counseling for Medicare beneficiaries. You can receive personalized information and support from a trained SHINE counselor at a location near you, by phone, or in your home.

Prescription Advantage

For application assistance,
800-243-4636
800-243-4636 — TTY
877-610-0241 for the deaf and hard of hearing with Text Telephone capability
prescriptionadvantagema.org/Application/ApplyOnline
Prescription Advantage:a state-sponsored prescription drug assistance program for seniors and people with disabilities in Massachusetts. This program is available to residents who are:

Age 65 or older, eligible for Medicare, and have a gross annual household income less than 500% of the Federal Poverty Level, or
65 years of age or older and not eligible for Medicare, or
Under age 65, work no more than 40 hours per month, meet MassHealth’s CommonHealth disability guidelines, and have a gross annual household income at or below 188% of the Federal Poverty Level.
Not MassHealth or CommonHealth members